63 HEALTH SCORE

Dispute Prevention

FinPilot Technologies · Counterparty risk, contract health and early-warning dispute intelligence

4
Open Disputes
1
Critical Issues
1
High-Risk Counterparties
7
Active Flags
10
Monitored Contracts
2
Expiring in 120d
1
Resolved This Qtr
2 Critical Issues Require Immediate Action: (1) TechMinds NDA breach — contractor accessed production systems outside scope. (2) SHA MIS covenant breach — 38 days overdue with Sequoia Surge. Both require legal response within 48 hours.
6
Low Risk
3
Medium Risk
1
High Risk
Counterparty Risk Register
10 monitored counterparties · auto-scored weekly
CounterpartyTypeCategoryRisk ScoreRisk LevelOpen FlagsTrendLast Activity
AWS India (Amazon Web Services) Vendor Cloud Infrastructure
92
Low Risk → Stable Jan 31, 2025
Razorpay Software Pvt. Ltd. Vendor Payment Gateway
88
Low Risk → Stable Feb 03, 2025
Sequoia Capital India Investor Series A
74
Medium Risk 1 flag → Stable Jan 14, 2024
HDFC Bank Ltd. Vendor Banking & Credit
85
Low Risk → Stable Feb 01, 2025
GlobalLogic India (ex-TCS sub) Vendor Engineering Services
58
Medium Risk 2 flags ▼ Worsening Jan 15, 2025
Zeta Suite Technologies Client Enterprise SaaS
62
Medium Risk 1 flag ▼ Worsening Jan 10, 2025
IndiaMART InterMESH Ltd. Client Enterprise SaaS
79
Low Risk → Stable Feb 05, 2025
Zoho Corporation Pvt. Ltd. Vendor CRM & Tools
82
Low Risk → Stable Jan 20, 2025
TechMinds Staffing Pvt. Ltd. Vendor Contractor Staffing
44
High Risk 3 flags ▼ Worsening Dec 31, 2024
ClearTax (Defmacro Software) Vendor Tax & Compliance
76
Low Risk → Stable Jan 25, 2025
10
Total Contracts
2
Expiring < 120d
2
High-Risk Contracts
5
Clean / No Flags
Active Contract Register
Live risk-scored · flag-annotated
Contract IDPartyTypeValueExpiryRiskFlags
C-2021-AWS-01 AWS India Cloud Services MSA ₹48L/yr
✓ Active
Dec 2025 · 334d left
Low Risk No flags
C-2024-SEQ-01 Sequoia Capital India Shareholders Agreement v2 N/A Perpetual Medium Risk
⚑ MIS covenant breach — Nov 2024 overdue
C-2024-RZP-01 Razorpay Payment Gateway Agreement 1.75% TDR
✓ Active
Mar 2026 · 395d left
Low Risk No flags
C-2024-RZP-02 Razorpay Escrow Services Agreement ₹2.4L/yr
⚠ Expiring
Jun 2025 · 115d left
Medium Risk
⚑ Renewal notice required 30 days prior
C-2023-GL-01 GlobalLogic India Software Dev Services MSA ₹1.2Cr
✓ Active
Aug 2025 · 182d left
High Risk
⚑ Sprint SLA breach Q3
⚑ Invoice INV-GL-0047 disputed
C-2024-ZT-01 Zeta Suite Technologies Enterprise SaaS Subscription ₹36L/yr
✓ Active
Mar 2026 · 395d left
Medium Risk
⚑ Q4 billing dispute filed by client
⚑ Feature gap claim pending
C-2024-TM-01 TechMinds Staffing Staffing & Secondment MSA ₹84L
⚠ Expiring
Jun 2025 · 115d left
High Risk
⚑ NDA breach suspected
⚑ Endpoint access anomaly × 2 contractors
⚑ Pending legal review
C-2023-HDFC-01 HDFC Bank Ltd. Current Account Agreement N/A Perpetual Low Risk No flags
C-2024-CT-01 ClearTax Tax Compliance SaaS ₹3.6L/yr
✓ Active
Dec 2025 · 334d left
Low Risk No flags
C-2022-IM-01 IndiaMART InterMESH Enterprise SaaS Subscription ₹18L/yr
✓ Active
Jan 2026 · 335d left
Low Risk No flags
1
Critical
2
High Priority
1
Medium Priority
1
Resolved This Qtr
TechMinds Staffing Critical Open DSP-2025-001 · Opened ₹84L (contract value)
NDA Breach / IP Risk
💰 At stake: Feb 01, 2025 📍 Stage: Legal Review
Two contractors from TechMinds found accessing FinPilot's production API keys and internal Confluence pages outside MSA scope. NDA clause 4.2 potentially violated. Legal counsel notified.
Pending Actions
1
Issue formal legal notice
2
Suspend contractor access
3
Escalate to arbitration if no cure in 7 days
GlobalLogic India High Risk Open DSP-2025-002 · Opened ₹18.4L (disputed invoices)
Invoice Dispute / SLA Breach
💰 At stake: Jan 20, 2025 📍 Stage: Negotiation
GlobalLogic invoiced for 2 sprints (INV-GL-0047, INV-GL-0048) that breached agreed SLA (delivery delay of 12 and 8 days respectively). FinPilot claims penalty clause applies per MSA Clause 7.3.
Pending Actions
1
Send formal SLA breach notice
2
Obtain credit note for penalty
3
Update PO if revised scope agreed
Zeta Suite Technologies Medium Risk Open DSP-2024-003 · Opened ₹9L (Q4 billing)
Billing Dispute / Feature Gap
💰 At stake: Dec 15, 2024 📍 Stage: Mediation
Zeta claims Q4 invoice ₹9L exceeds agreed pricing schedule (Exhibit B). Also filed a feature gap claim for 3 promised features not shipped in Q3. Mediation scheduled Feb 20.
Pending Actions
1
Respond to mediator by Feb 18
2
Prepare feature delivery evidence
3
Negotiate partial credit
Sequoia Capital India High Risk Open DSP-2024-004 · Opened N/A (SHA obligation)
Covenant Breach (MIS)
💰 At stake: Jan 05, 2025 📍 Stage: Cure Period
Monthly MIS for Nov 2024 not submitted within 10 days of month-end per SHA Schedule 2. Investor nominee Vikram Kapoor issued a cure notice on Jan 5. Cure deadline: Jan 20 (already breached).
Pending Actions
1
Submit Nov MIS immediately
2
Issue formal cure confirmation letter
3
Board to note at BM-2025-01
AWS India Low Risk Resolved DSP-2023-005 · Opened ₹2.1L
Billing Overcharge (Resolved)
💰 At stake: Aug 12, 2023 📍 Stage: Closed
AWS support confirmed billing error in Aug 2023 for reserved instance pricing. Credit of ₹2.1L applied to Sep 2023 invoice. No further action required.
Early Warning Engine — AI monitors contracts, payment flows, communication patterns, access logs and covenant schedules. Signals ranked by severity.
Active Warning Signals
8 signals · 2 critical · last scan 6 minutes ago
● Live
TechMinds contractor "raj.k@techminds.in" accessed production API keys at 02:14 AM IST outside contracted hours
Critical  ·  Feb 03, 2025  ·  Source: Access Log Monitor  ·  Category: Security / NDA
→ Immediately revoke access credentials and issue legal notice
Zeta Suite Technologies payment 45 days overdue — ₹9L Q4 invoice outstanding
High Risk  ·  Feb 01, 2025  ·  Source: AR Ageing Monitor  ·  Category: Payment Default
→ Send final demand notice and suspend new feature deployments
GlobalLogic MSA expires Aug 2025 — no renewal discussion initiated
High Risk  ·  Jan 28, 2025  ·  Source: Contract Expiry  ·  Category: Contract Renewal
→ Schedule renewal meeting and negotiate revised SLA terms
Razorpay Escrow Agreement renewal due in 115 days — 30-day notice clause in MSA
Medium Risk  ·  Jan 25, 2025  ·  Source: Contract Expiry  ·  Category: Contract Renewal
→ Issue 30-day renewal notice by Apr 15, 2025
SHA MIS covenant breach — Nov 2024 MIS still not submitted (38 days overdue)
Critical  ·  Jan 05, 2025  ·  Source: Covenant Monitor  ·  Category: Investor Covenant
→ Submit MIS report immediately and issue cure confirmation
Zeta Suite mediator response deadline Feb 18 — 4 days remaining
High Risk  ·  Feb 14, 2025  ·  Source: Dispute Calendar  ·  Category: Dispute Deadline
→ Prepare and submit mediation response with evidence bundle
TechMinds Staffing MSA renewal due Jun 2025 — recommend non-renewal given active dispute
Medium Risk  ·  Feb 02, 2025  ·  Source: Contract Expiry  ·  Category: Strategic Risk
→ Issue non-renewal notice and plan contractor transition
3 contracts have no governing law / jurisdiction clause — risk if dispute escalates
Medium Risk  ·  Jan 15, 2025  ·  Source: Contract Audit  ·  Category: Drafting Risk
→ Engage legal to add arbitration clause via amendment
Warning Monitor Settings
Payment delay alert threshold
Contract expiry advance warning
Access anomaly sensitivity
Dispute Pipeline
Legal Review
Negotiation
Mediation
Cure Period
Closed
Legal Review (1)
Negotiation (1)
Mediation (1)
Cure Period (1)
Closed (1)
Resolution Methods Available
Direct Negotiation
Fastest — resolve bilaterally without third parties. Suitable for invoice and SLA disputes.
✓ Used for GlobalLogic (ongoing)
Mediation
Neutral mediator assists parties. Non-binding. Lower cost than arbitration.
✓ In progress for Zeta Suite
Arbitration
Binding resolution per MSA arbitration clause. ICC / SIAC rules applicable.
On standby for TechMinds NDA breach
Litigation
Last resort — Indian courts. Typically 3-7 years. Avoid if possible.
Not initiated
Resolution Costs & Timeline
Avg Direct Negotiation
₹0 – ₹2L
1 – 4 weeks
Avg Mediation Cost
₹3L – ₹8L
4 – 12 weeks
Avg Arbitration Cost
₹15L – ₹60L
6 – 24 months
Total at Stake (all open)
₹1.11Cr+
Legal Fees Committed (FY25)
₹18.4L
Resolved Amount Recovered
₹2.1L
Evidence & Documentation Vault
Centralised document store for all dispute-related evidence, correspondence and legal notices.
📄
TechMinds NDA — Signed Copy
Uploaded Jan 15, 2025 · DSP-2025-001
📊
Access Log Export — Feb 03 Anomaly
Uploaded Feb 04, 2025 · DSP-2025-001
📄
GlobalLogic MSA + SLA Schedule
Uploaded Sep 01, 2023 · DSP-2025-002
📄
INV-GL-0047 + INV-GL-0048
Uploaded Jan 22, 2025 · DSP-2025-002
📄
Zeta Suite Pricing Schedule Exhibit B
Uploaded Apr 15, 2024 · DSP-2024-003
📄
SHA v2 — Executed Copy
Uploaded Jan 14, 2024 · DSP-2024-004